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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos Luna

April 18, 2025

5  out of  5
rating by Carlos Luna
"Shelley did an amazing job when I need help with my current policy. Truly recommend this specific location and team members."
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Stephanie Brewer

April 16, 2025

5  out of  5
rating by Stephanie Brewer
"Brittany has shown extraordinary professionalism, knowledge and patience during a challenging claims process. I'm grateful for her. Her recent promotion is well deserved and she will cause the Agency to thrive."
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IFRD DFW

April 3, 2025

5  out of  5
rating by IFRD DFW
"Shelley asked the right questions to help me get the best coverage on my vehicles."
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Casey Deckard

April 3, 2025

5  out of  5
rating by Casey Deckard
"Shelley was amazing and she explained everything in detail and she was very patient would 100% recommend to others"
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Briana Troy

March 31, 2025

5  out of  5
rating by Briana Troy
"I worked with Shelley and she was so amazing and helping make sure me and family got great coverage and still paid less than what we have been paying for several years. Plus an all female business is always somewhere I love giving my business too! Highly recommended!"
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Kenneth Riley

March 24, 2025

5  out of  5
rating by Kenneth Riley
"Shelly worked really hard to get me the coverage I needed. She was very thorough and showed me several options and let me pick what worked best for my budget. She has been trying for a couple of years and couldn't quite beat where I I had coverage but she kept trying and finally did come in lower and I made the switch."
We responded:
"Thank you for the amazing review! We are so glad Shelley was able to help you! Welcome to our State Farm family!"
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Dana Percival

March 21, 2025

5  out of  5
rating by Dana Percival
"Shelley is amazing!"
We responded:
"Thank you, Dana! We think she's pretty great, too!"
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William Anderson

March 18, 2025

5  out of  5
rating by William Anderson
"Shelly did an outstanding job explaining the entire auto and homeowners policy and answered all our questions. Would recommend her and state farm to anybody"
We responded:
"Thank you! We're so glad Shelley was able to answer all of your questions! Welcome to our State Farm family!"
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Elizabeth Thomason

March 5, 2025

5  out of  5
rating by Elizabeth Thomason
"Cara’s team is amazing! They were very helpful and Shelley managed to save us a lot of money every month."
We responded:
"Thank you so much Elizabeth!"
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Kathy Parks

March 4, 2025

5  out of  5
rating by Kathy Parks
"Shelley is a breath of fresh air! I was having a very difficult time securing renewal insurance for my home due to a unique family situation. Shelley took care of my needs in the nick of time, 24 hours before my insurance expired! I am very thankful for her knowledge and expertise in the insurance business. She not only wrote my home insurance but also bundled my car and saved me a lot of money with more coverage! THANK YOU Shelley!"
We responded:
"Thank you Kathy!! Welcome to our State Farm famiy!"
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Jazmyn Mackey

February 25, 2025

5  out of  5
rating by Jazmyn Mackey
"10/10 Cara is excellent. She made the process smooth and quick, I am highly satisfied with the outcome."
We responded:
"Thank you Jazmyn!"
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Wendy Martinez

February 14, 2025

5  out of  5
rating by Wendy Martinez
"Shelley was extremely nice and made our experience simple!!!"
We responded:
"Thank you Wendy!"
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Gilbert Hernandez

February 14, 2025

5  out of  5
rating by Gilbert Hernandez
"Shelly was fantastic and broke down everything on my insurance quote and explained what covered what. while other insurance companies just gave me a price on my new vehicle there were insane! Shelly took the time and had lots of patience and overall was very sweet throughout the process."
We responded:
"Thank you Gilbert!"
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Joseph Dykes

February 11, 2025

5  out of  5
rating by Joseph Dykes
"Cristal, Cara and her staff are amazing and great advocates for the city of Ennis!!"
We responded:
"Joseph! Thank you for the wonderful review! "
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Corsandra Phelps

February 4, 2025

5  out of  5
rating by Corsandra Phelps
"Shelley was very kind and made sure I understood all the coverages that I would have on my policy. Her follow up and patience are two reasons that I am a client today. Thank you for making doing business with you easy."
We responded:
"Thank you so much Corsandra!! I'm so glad Shelley took such great care of you! Welcome to our State Farm family!"
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Denny Mackey

January 31, 2025

5  out of  5
rating by Denny Mackey
"Great Job, handled my needs in 1 call."
We responded:
"Thank you so much Denny!! Welcome to our State Farm family! "
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Kandice Johnson

January 30, 2025

5  out of  5
rating by Kandice Johnson
"As a former insurance agent (life and health) I’ve always pride myself on how great I was with customers well I think I’ve found my match and Shelley is it! She was patient, kind and so understanding. Switch to state farm with Cara Castellow and her team of dream girls, you will not be disappointed."
We responded:
"Thank you so much Kandice!! Customer service is our TOP priority, and I'm so glad Shelley was able to show you that! Welcome to our State Farm family!"
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Greg Who

January 22, 2025

5  out of  5
rating by Greg Who
"Great hospitality and amazing service! Shelley really went above and beyond to provide us with key information on our policy and how to prepare for our future. Amazing team here at the Ennis,Tx State Farm."
We responded:
"Thank you so much Greg!! I'm so glad Shelley took such great care of you! Welcome to our State Farm family!"
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lauramarie579

January 21, 2025

5  out of  5
rating by lauramarie579
"Cara and her team always go above and beyond to take care of our family’s insurance needs. So grateful for our State Farm family!"
We responded:
"Thank you Laura! We are so grateful for you, too! "
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Sinesio Garduño

January 20, 2025

5  out of  5
rating by Sinesio Garduño
"Shelly was wonderful in helping me get my autos insured. Highly recommend these ladies as they locked me down a better price with a better coverage. Really great to sit in front of a real person that is really trying to get you the best coverage possible. Everyone went above and beyond to get me great service and leaving their office very accomplished."
We responded:
"Thank you so much Sinesio!! I'm so glad Shelley took such great care of you! Welcome to our State Farm family!"
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john bredell

January 16, 2025

5  out of  5
rating by john bredell
"I am a practicing lawyer and have handled insurance claims on behalf of consumers for most of my 40 year career. I recently met work Cara and another key member of her team. She is very knowledgeable in her field and I recommend her whole heartedly."
We responded:
"Thank you so much John!! "
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Vikie Williams

January 7, 2025

5  out of  5
rating by Vikie Williams
"Mrs Anna Favela, is an outstanding employee. She is very knowledgeable and helpful. Always has a smile on her face and is ready to help. I appreciate her good service."
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Nick R

January 6, 2025

5  out of  5
rating by Nick R
"Just switched over my auto and home policies to this agency. Shelly was great to work with, highly recommend"
We responded:
"Thank you Nick!"
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Shatara Simonson

December 9, 2024

5  out of  5
rating by Shatara Simonson
"Cara Castellow did a wonderful job going through the documents and answering my questions."
We responded:
"Thank you so much!!"
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Ronda Fought

November 28, 2024

5  out of  5
rating by Ronda Fought
"Made an appointment with Cristal to discuss home and auto policies against my current policies. Cristal is amazing went line by line on the new policies and ended up with better coverage than what I currently had. I could not sign the up quick enough. Very patient with all my questions. Thank you Cristal 😊"
We responded:
"Thank you so much!! "