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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wendy Martinez

Wendy Martinez

February 14, 2025

5  out of  5
rating by Wendy Martinez
"Shelley was extremely nice and made our experience simple!!!"
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Gilbert Hernandez

February 14, 2025

5  out of  5
rating by Gilbert Hernandez
"Shelly was fantastic and broke down everything on my insurance quote and explained what covered what. while other insurance companies just gave me a price on my new vehicle there were insane! Shelly took the time and had lots of patience and overall was very sweet throughout the process."
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Joseph Dykes

February 11, 2025

5  out of  5
rating by Joseph Dykes
"Cristal, Cara and her staff are amazing and great advocates for the city of Ennis!!"
We responded:
"Joseph! Thank you for the wonderful review! "
Profile photo of Corsandra Phelps

Corsandra Phelps

February 4, 2025

5  out of  5
rating by Corsandra Phelps
"Shelley was very kind and made sure I understood all the coverages that I would have on my policy. Her follow up and patience are two reasons that I am a client today. Thank you for making doing business with you easy."
We responded:
"Thank you so much Corsandra!! I'm so glad Shelley took such great care of you! Welcome to our State Farm family!"
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Denny Mackey

January 31, 2025

5  out of  5
rating by Denny Mackey
"Great Job, handled my needs in 1 call."
We responded:
"Thank you so much Denny!! Welcome to our State Farm family! "
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Kandice Johnson

January 30, 2025

5  out of  5
rating by Kandice Johnson
"As a former insurance agent (life and health) I’ve always pride myself on how great I was with customers well I think I’ve found my match and Shelley is it! She was patient, kind and so understanding. Switch to state farm with Cara Castellow and her team of dream girls, you will not be disappointed."
We responded:
"Thank you so much Kandice!! Customer service is our TOP priority, and I'm so glad Shelley was able to show you that! Welcome to our State Farm family!"
Profile photo of Greg Who

Greg Who

January 22, 2025

5  out of  5
rating by Greg Who
"Great hospitality and amazing service! Shelley really went above and beyond to provide us with key information on our policy and how to prepare for our future. Amazing team here at the Ennis,Tx State Farm."
We responded:
"Thank you so much Greg!! I'm so glad Shelley took such great care of you! Welcome to our State Farm family!"
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lauramarie579

January 21, 2025

5  out of  5
rating by lauramarie579
"Cara and her team always go above and beyond to take care of our family’s insurance needs. So grateful for our State Farm family!"
We responded:
"Thank you Laura! We are so grateful for you, too! "
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Sinesio Garduño

January 20, 2025

5  out of  5
rating by Sinesio Garduño
"Shelly was wonderful in helping me get my autos insured. Highly recommend these ladies as they locked me down a better price with a better coverage. Really great to sit in front of a real person that is really trying to get you the best coverage possible. Everyone went above and beyond to get me great service and leaving their office very accomplished."
We responded:
"Thank you so much Sinesio!! I'm so glad Shelley took such great care of you! Welcome to our State Farm family!"
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john bredell

January 16, 2025

5  out of  5
rating by john bredell
"I am a practicing lawyer and have handled insurance claims on behalf of consumers for most of my 40 year career. I recently met work Cara and another key member of her team. She is very knowledgeable in her field and I recommend her whole heartedly."
We responded:
"Thank you so much John!! "
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Vikie Williams

January 7, 2025

5  out of  5
rating by Vikie Williams
"Mrs Anna Favela, is an outstanding employee. She is very knowledgeable and helpful. Always has a smile on her face and is ready to help. I appreciate her good service."
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Nick R

January 6, 2025

5  out of  5
rating by Nick R
"Just switched over my auto and home policies to this agency. Shelly was great to work with, highly recommend"
We responded:
"Thank you Nick!"
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Shatara Simonson

December 9, 2024

5  out of  5
rating by Shatara Simonson
"Cara Castellow did a wonderful job going through the documents and answering my questions."
We responded:
"Thank you so much!!"
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Ronda Fought

November 28, 2024

5  out of  5
rating by Ronda Fought
"Made an appointment with Cristal to discuss home and auto policies against my current policies. Cristal is amazing went line by line on the new policies and ended up with better coverage than what I currently had. I could not sign the up quick enough. Very patient with all my questions. Thank you Cristal 😊"
We responded:
"Thank you so much!! "
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Valton Billingsley

November 25, 2024

5  out of  5
rating by Valton Billingsley
"Working with Cristal has been the time of my life! She the best and always takes care of my insurance needs"
We responded:
"Thank you so much!! "
Profile photo of Harriet Baum

Harriet Baum

October 31, 2024

5  out of  5
rating by Harriet Baum
"Crystal did an amazing job. She coordinated our car insurance in 2 states. Crystal went the extra mile by working with the other state and did a conference call to confirm all details. Crystal helped with the conference call to confirm the other insurance was canceled. Thank you Crystal for an outstanding job."
We responded:
"Thank you so much!! "
Profile photo of Shaila Ortega

Shaila Ortega

October 25, 2024

5  out of  5
rating by Shaila Ortega
"Cristal was so accommodating and professional. She thought of everything that I didn’t even know to think of! A+++ easy to communicate with and patient while we bought a new car and needed a policy last minute! This girl is awesome! CRISTAL is the BEST! Thank you so much!!!!"
We responded:
"Thank you so much!! "
Profile photo of Cindy Wilhite

Cindy Wilhite

October 14, 2024

5  out of  5
rating by Cindy Wilhite
"Shelly was super helpful. She did a great job at explaining everything and didn’t pressure me to add extra things onto my policies."
We responded:
"Thank you so much!! "
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donna mannke

September 27, 2024

5  out of  5
rating by donna mannke
"Shelley did a great job finding us an affordable rate. Much better than our previous insurance company."
We responded:
"Thank you so much Donna!! I'm so glad Shelley was able to help you. "
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Barbara Brown

September 17, 2024

5  out of  5
rating by Barbara Brown
"Awesome Fast and Friendly"
We responded:
"Thank you Barbara! Welcome to our State Farm family!"
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Crystal Burrows

September 17, 2024

5  out of  5
rating by Crystal Burrows
"Very personable and provided great Service"
We responded:
"Thank you, Crystal! Welcome to our State Farm family!"
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hannah Fisher

August 28, 2024

5  out of  5
rating by hannah Fisher
"Brittany was great!"
We responded:
"Thank you Hannah!"
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Sierra Garcia

August 22, 2024

5  out of  5
rating by Sierra Garcia
"I had a good experience talking to Cristal, she was able to help me get more coverage but continue to pay the same rate as I was. She made things very easy and quick. Highly recommend!"
We responded:
"Thank you, Sierra! I’m so glad Cristal was able to help you! Welcome to our State Farm family! "
Profile photo of Maria Pulido

Maria Pulido

August 20, 2024

5  out of  5
rating by Maria Pulido
"Cristal me trato muy bien. Me ayudo y explico todos con el seguro de la casa y los autos! Pregunta por cristal"
We responded:
"Gracias María por elegirnos para proteger lo que es más importante para usted y su familia! ¡Bienvenido a State Farm!"
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Cash Bailey

August 19, 2024

5  out of  5
rating by Cash Bailey
"Extremely helpful! provided excellent customer service and professional assistance with my policy. Thank you Shelley."
We responded:
"Thank you so much Cash!! Welcome to our State Farm family!"