State Farm® Insurance Agent Cara Castellow
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
K S
October 2, 2026
"Crystal was an absolute professional and I felt 100% like I was getting the best deal for me and my family! Thank you!"
"Wow, thank you for the 5-star review, K! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
jose gonzalez
October 1, 2026
"As a new member to state farm I can assure you, you will be taken care of. Had issues with USAA and the representative (Shelley) was very helpful. She broke down the options and guided me through everything effortlessly. At the end I have more coverage for a lower price."
"Thanks so much for the fantastic rating, jose! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Mark Padilla
October 1, 2026
"Luke Erwin from Cara Castellow’s team was great to work with when setting up our new car and home owners insurance policies. He took the time to answer all of our questions and address all of our concerns. He also helped get one our adult children setup with their own car and renters policies. I highly recommend him!"
"Mark, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Cara Castellow and Team "
Jonny Castillo
September 30, 2026
"Im a little bias but Cristal was so helpful setting up my auto insurance. She has been so helpful from walking me through the app, directing me in the right direction for documents needed and setting up the drive safe and save. If you need someone professional she is the person to ask for….. she is also very cute."
Lisa Burden
September 30, 2026
"Shelly was very helpful! She was able to answer all my questions. Along with helping, Shelly was very personable!"
"Thank you so much for the 5 stars, Lisa! We truly appreciate your feedback and are always happy to help whenever you need us. "
Wendy Martinez
September 25, 2026
"I can’t say enough good things about my insurance agent! Chaunte is always incredibly helpful, knowledgeable, and genuinely cared about making sure I had the right coverage at a price that worked for me. She answers all of my questions, and is always quick to respond. It’s hard to find someone who truly goes above and beyond for their customers. Highly recommend! ⭐️⭐️⭐️⭐️⭐️ Go see Chaunte for all your insurance needs!!!"
"Thank you Wendy!"
Brandon Brackens
September 25, 2026
"Cristal was very very nice and very helpful!! She really made my experience so easy!"
"Brandon, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Ennis insurance team! - Your State Farm Agent, Cara Castellow "
Alex Martinez
September 25, 2026
"I had a great experience with Chaunte! She’s amazing and really took the time to go over everything with me and make sure I had the best coverage for my needs. She’s knowledgeable, patient, and genuinely cares about her customers. Her customer service is outstanding, and I highly recommend her!"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Shelby Stanley
September 25, 2026
"Chaunte works hard and takes pride in the job that she does. She’s goes above and beyond to take care of any concerns, wants and needs. Hands down trust her with everything!"
Kendra Rush
September 24, 2026
"Crystal was nice, friendly and very easy to talk to! Definitely made my experience great and easy"
"Thanks so much for the amazing review, Kendra! We really appreciate your support here in Ennis. Just reach out anytime if you need us - we’re here for you. "
Eduardo Velazquez
September 23, 2026
"Thankful to have spoken with Shelley, amazing customer service and answered any and all questions I had. Truly exceptional experience made it extremely easy"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Cheryl
September 18, 2026
"I had a great visit with Shelly. She was kind, patient and great explaing my coverage. I will be sharing my experience with family to consider State Farm when needing their insurance needs"
"Thanks so much for the fantastic rating, Cheryl! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Sandy Le
September 17, 2026
"Shelley Hamilton is so nice and informative and easy to talk to. There’s no pressure to buy. She just lets you know the low-down on insurance whether it’s cars, homes, life, etc… She really cares!"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Ennis insurance team. "
Cora Metcalf
September 14, 2026
"Cristal was fantastic to work with and got me great rates on home and auto. Thanks for all your help.
Cora Metcalf"
Shirnecia
September 10, 2026
"Amazing staff!!! If I ever need help with something they have answers. Brittney Denman is awesome is well. I appreciate her!"
"Shirnecia, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
angel misa
September 9, 2026
"i recently worked with ms crystal just getting my car insured and she was so kind and helpful walking me through the entire process i recommend her if your ever in the market for insurance"
"angel, thank you for the fantastic review! We’re always here to support you with your insurance needs in Ennis. "
Jill Shaw
August 31, 2026
"Had a very pleasant experience with Cristal and switched all my coverages over to State Farm after many many years with my previous agent."
"Jill, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Ennis. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Cara Castellow and Team "
Jennifer Morrison
August 27, 2026
"Shelley was great to work with! She answered all my questions and made everything so easy."
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Ennis. "
Jennifer Sanders
August 25, 2026
"Shelley is the absolute best at what she does! She takes the time to get to know you on a personal level so she can help get you the best coverage for your specific needs, not some "one size fits all" policy. By the grace of God, I haven't had to file any claims but I'm confident that if I did she would be right there with me, walking me through every step!"
"Hi Jennifer, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Cara Castellow, Your State Farm Agent "
Amanda Hughes
August 25, 2026
"Shelley was friendly and helpful and explained everything clearly to make sure we were getting the most out of our policy."
"Thank you so much for your kind review, Amanda! If you need insurance assistance, we are just an email or call away! - Cara Castellow, your State Farm Agent "
Jason Duvall
August 23, 2026
"I met with Cristal on 7/24/26 and 8/14/26. We reviewed my current auto and home policies and coverages, as well ways to protect my assets and property in the event that I'm ever at fault for a serious accident. I pray that is never the case. Cristal was very nice, helpful, professional, thorough and knowledgeable. She worked with me to find the best coverage that protects me and my family. She's an awesome agent. I had a great experience. I will ask for her every time. Thanks Cristal."
"Jason, thank you for the wonderful review! I am so happy Shelley was able to help renew your auto insurance! We are always here when you need us! "
Angela McQuay
August 20, 2026
"Shelley was very kind, helpful and knowledgeable! Everyone I’ve spoke to in this office has been wonderful! Give them a call for your insurance needs!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Ennis to know you had such a great experience with us. "
Elaine Winer
August 19, 2026
"Absolutely love this place. Cristal helped me add a life insurance policy to my car insurance policy. I love how she remembered my kids names and we talked once a few months ago. Bonus they have a great Santa pictures that they do for free every year and the pics are amazing."
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Cara Castellow’s Team. "
fredre mcfadden
August 18, 2026
"Shelley and Brittany were so helpful, this process required much research over what had been a full year. Very attentive, honest, and helpful."
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Ennis. "
Gilbert Miller
August 5, 2026
"You gotta love an insurance company that sits down and reviews all your coverages. Insurance has always been a tricky thing especially when it’s time to make a claim, I must say this office has always steered me in the right direction and always follow-up. Thanks again"
"Gilbert, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Cara Castellow and Team "