State Farm® Insurance Agent Cara Castellow

"Crystal did an amazing job. She coordinated our car insurance in 2 states. Crystal went the extra mile by working with the other state and did a conference call to confirm all details. Crystal helped with the conference call to confirm the other insurance was canceled. Thank you Crystal for an outstanding job."

"Cristal was so accommodating and professional. She thought of everything that I didn’t even know to think of! A+++ easy to communicate with and patient while we bought a new car and needed a policy last minute! This girl is awesome! CRISTAL is the BEST! Thank you so much!!!!"

"Shelly was super helpful. She did a great job at explaining everything and didn’t pressure me to add extra things onto my policies."

"Shelley did a great job finding us an affordable rate. Much better than our previous insurance company."

"Awesome Fast and Friendly"

"Very personable and provided great Service"

"Brittany was great!"

"I had a good experience talking to Cristal, she was able to help me get more coverage but continue to pay the same rate as I was. She made things very easy and quick. Highly recommend!"

"Cristal me trato muy bien. Me ayudo y explico todos con el seguro de la casa y los autos! Pregunta por cristal"

"Extremely helpful! provided excellent customer service and professional assistance with my policy. Thank you Shelley."

"Cristal Ortiz was very thorough and responsive to my questions. I would strongly recommend her and the Cara Castellow agency."

"Shelly was awesome. Not only did she get my homeowners policy for a better price she got my car insurance down as well. In addition she assisted me with the cancellation of my current home policy. That was a huge assist on her part!!! Thank you Shelly!!!"

"Shelley is amazing! She put together a home and auto policy for me that was perfect when other companies were charging crazy fees with unexplained balloon payments. So I highly recommend Shelley. She is kind and personable and I will recommend her to anyone who asks. Also the whole company is located in a beautifully historic downtown mansion that helps you realize their commitment to the history and the people of this community! So please give Cara Castello State Farm and Shelley a shout and I trust that you will not be disappointed"

"Talked to Shelley today. She was very thorough about the details of our coverage and made sure we have everything we need."

"Shelley has been phenomenal. She is so kind and caring and worked with me every step of the way to make sure we are covered. You cannot go wrong by choosing Cara Castellow State Farm!"

"Shelley was excellent!!! My wife and I had a great experience with signing up for insurance. My wife immediately said she likes Shelley after we got set up. Thank you!!!"

"Great customer service!!"

"Shelley at State Farm was professional and knowledgeable but also warm and friendly. She saved us over $4,000 on our current insurance with better coverage! She took the time to answer all our questions as well as make the process virtually effortless. Thank you Shelley!"

"I would not recommend State Farm insurance. My rates have doubled since becoming a customer in 2021. After switching agents because the first one lied to me and my husband, thinking it was just that office, to only find out it’s the entire company thats horrible. I canceled my husbands insurance because we sold the vehicle almost 6 weeks ago, and then canceled my own almost 4 weeks ago because I found a better rate. Fast forward to now, to finding out they are not going to refund us for the weeks left in the month not used. Stay far away!"

"Cristal on 07/12/2024 was very helpful with the insurance coverage on my vehicle."

"First time getting insurance and learned a lot. Crystal was very helpful and has great service. She is willing to educate clients and ensures everything goes smoothly."

"Brittney is great..very professional. She is able to answer any and all of my questions without hesitation."

"Shelly was amazing and did a great job at walking me through my policy. The best customer service ever! She also saved me a lot of money on my premiums."

"Shelley Almond gave excellent service with me and my brother. She walked us through everything step by step and gave a clear understanding."

"Superb service from Cristal. I loved it!"